Privacy Policy

We take privacy seriously at HSCreations.com (further referred to as 'our site'). This Privacy Policy outlines how we collect, use, and share personal information when you visit or make a purchase from our site.

Personal information we collect

When you visit our site, we collect information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also gather information about your activity on our site, such as the individual web pages or products you view, and how you interact with our site. We refer to this information as "Device Information."

We collect Device Information using various technologies:

  • Cookies are data files that are placed on your device or computer.
  • Log files track actions on our site, including your IP address, browser type, Internet service provider, and date/time stamps.
  • Web beacons, tags, and pixels are electronic files that record how you navigate our site.

When you make a purchase or attempt to make a purchase through our site, we collect your name, billing and shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."

How do we use your personal information?

We use the Order Information we collect to fulfil orders, process payments, arrange for shipping, and provide order confirmations and invoices. We also use Order Information to communicate with you, screen orders for potential risks or fraud, and provide information or advertising about our products or services that may interest you.

We use the Device Information we collect to screen for potential risk and fraud, generate analytics about customer interaction with our site, and to improve and optimize our site.

Sharing your personal information

We may share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store, and Google Analytics to understand how our customers use our site. We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information, or to protect our rights.

Behavioural advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. You can opt-out of targeted advertising services by following the links provided in the Privacy Policy.

Do not track

Please note that we do not alter our site's data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a UK resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data retention

We will maintain your Order Information for our records unless and until you ask us to delete this information.

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact us

If you have questions about our privacy practices, or if you would like to make a complaint, please contact us by email or post using the information provided below;

sales@hscreations.co.uk

Hughes Stewart Creations, 5 Lucas Crescent, St Neots, Cambridgeshire, PE19 6DD.